Privacy Policy

When you submit an enquiry through our contact form, we collect your name, phone number, email address, event date, event location, and any details you provide in your message.

When you visit our website, we may collect standard technical information such as your IP address, browser type, and pages visited. This is used solely for website performance and security purposes.

We use the information you provide to respond to your enquiry, provide a quotation, and communicate with you about your event requirements.

We will never sell, rent, or share your personal information with third parties for marketing purposes. Your details are used solely to deliver the service you have requested from us.

We may retain your contact details after your event to send occasional updates about our services. You may opt out of this at any time by contacting us.

Your information is stored securely and we take appropriate technical and organisational measures to protect it against unauthorised access, loss, or disclosure.

We retain enquiry data for up to three years after your event, after which it is securely deleted unless we are required by law to retain it for longer.

Under UK GDPR you have the right to access the personal information we hold about you, request correction of inaccurate data, request deletion of your data, and object to how we use it.

To exercise any of these rights, please contact us by email at [email protected] or by phone on 01799 588284. We will respond within 30 days.

Our website uses essential cookies to ensure it functions correctly. We do not use tracking or advertising cookies. You can control cookie settings through your browser preferences.

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.